We partner with USPS, UPS, FedEx, and DHL to ensure your orders arrive quickly and securely. Every shipment comes with a reliable tracking number so you can easily follow it every step of the way.
Any questions? We’re here for you every step of the way. Your satisfaction is at the heart of everything we do, and we're dedicated to making your experience exceptional.
We take pride in the quality and craftsmanship of our jewelry. To show our commitment, we offer a 30-day money-back guarantee on every purchase. If you're not completely satisfied, simply return your order within 30 days for a full refund. Your happiness is our priority!
We’re here for you! Whether you have questions about our jewelry or just want to chat about your favorite pieces, we’re here for you every day of the week.
Our hours:
We aim to respond within 48 hours, but we always strive to respond to you as quickly as possible.
📧 Email: info@emma-rosejewelry.com
Your happiness is our priority. If your jewelry isn’t quite right, you can return it within 30 days of receiving it. Simply send us an email, and we’ll handle the rest.
We’ve made payment easy and secure. You can use Amex, Maestro, Visa, MasterCard, Paypal, Apple Pay, Google Pay, and Shop Pay—whatever works best for you.
Every piece of jewelry is crafted with precision and love. We use high-quality materials, paying close attention to every detail to create timeless designs that will last for years to come. Each item is carefully inspected to ensure it meets our high standards before it reaches you.
To keep your jewelry looking radiant, follow these tips:
If you have any questions about jewelry care, feel free to reach out—I’m here to help!
Yes! We’re delighted to offer FREE shipping across the USA for all orders. Once your jewelry is on its way, we’ll send you a tracking number so you can follow its journey to your doorstep.
As a family-owned and operated business, we are proud to have served over 30,000+ online customers in the USA and look forward to serving you too! We are dedicated to ensuring your satisfaction and providing you with an unforgettable shopping experience.
We aim for maximum convenience for our customers, and therefore we're offering free secured shipping within the USA.
Less than 1% of customers use it, but it’s there if you need it. Shop risk-free today!
Questions about your order? As the founder of Emma & Rose, I believe great service makes all the difference. We're always here for you!